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Resolve issues better using the power of perception
How we each see the world is different. No two people perceive the same situation in the same way. Even when you have videos of what happened, there will be different views of the events – that’s the difficulty with perception, and it impacts both

Why workplace mediation can be better than a grievance investigation
When a grievance lands on your desk, often the immediate reaction is to start an investigation and formalise the process. In some cases, mediation might be recommended as an outcome of the investigation. Yet, in many cases, you can resolve workplace conflict more

How to structure a workplace investigation report
You’ve completed your investigation, reflected on it and drawn conclusions in your head. The next step is to work out how to structure your workplace investigation report on paper. Done well, your report will enable informed decision-making that all parties deem transparent and

How to make sense of the data in your employee investigation
You did it. You conducted an employee investigation. The problem is, you didn’t realise how complex it can get and you aren’t even sure some of the information’s relevant. Yet somehow you need to organise this mass of documents and draw conclusions on what it’s telling you. You need help making sense of the data in your employee investigation.

When workplace investigations go wrong: key mistakes to learn from
Workplace investigations are often complex and it can be easy to make mistakes. The wrong investigator; ignoring a new issue; even poor administration, all place your business at risk. It’s why you need to understand how workplace investigations can go wrong and what you can do to mitigate the risks to your business.

The importance of workplace investigations
Conducting a thorough workplace investigation is essential to your business. It informs decision making, protects your reputation and often reduces the chances of future legal challenge. Ultimately, it saves you time and money. Yet many businesses are reluctant to do them correctly.