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When Baby Arrives Early – How Employers Can Help
November 17th is World prematurity day is a global day to raise awareness of the 1 in 10 babies born worldwide prematurely. That accounts for 15 million births each year, so it is more common than you think. The birth of a baby

Better self-awareness leads to better conflict resolution skills
Very few managers walk into a role with 100% of the skills needed to be effective. You might get training on how to conduct a performance review or hold an absence discussion. You might also get a guide on how to approve a leave request. Yet, support on managing conflict and

Revealing more about your business through exploratory conversations
Have you ever wanted to find out more about what’s happening in your business? A shift in culture, a change in team delivery, excessive recruitment in certain areas. All these things can point to challenges within your organisation, but you might not understand why they’re happening. Employees may provide answers to a confidential

Using external mediation to ask more courageous questions
Serious workplace conflict can rarely be solved internally. Often, the best option is to seek external support so the parties involved can share their true feelings, and work towards a resolution which is right for them and free from management influence. Engaging a mediator offers someone who’s impartial and who can pose courageous questionsto help those

Better conflict resolution – Understanding the employee’s perspective
What do you mean she won’t come in for a meeting? She’s been off for four months. We need to know what’s happening. Well, if that’s how she wants to play it… In a matter of seconds, you’ve gone from seeing this person as an individual

Recognising your part in workplace conflict
A big part of workplace conflict is acknowledging your influence. The environment you create, the way you communicate, and the emotions you display, all contribute to how likely conflict is to occur and how it might feel for those involved. It’s time to explore the impact your